Want to open a conversation with someone on our team?  

Please fill out the form below that applies to you. We reply. Fast, and personally. (Really... companies still do that!) We look forward to working with you.

* Required fields. We will only use your information to respond to this inquiry, and never contact you without permission.

Need our mailing address?

For product return or repair, please send to:

8570 Fraser St.
Vancouver, BC V5X 3Y3

For general business correspondence:
169-3381 Cambie St
Vancouver, BC V5Z 4R3

Having a problem with one of our products?

We have Frequently Asked Questions on each of our products, which includes owners manuals and answers to common questions.

Looking for replacement parts for your ESPRO product?

ESPRO Presses rarely break, and in the unusual situation where one does, ESPRO PRESS FILTER KITS are available on our store: ship to Canada, or ship to USA/International. ESPRO Calibrated Tampers also rarely have issues; if yours comes out of calibration or needs servicing, a CALIBRATED TAMPER SERVICE PACKAGE is also available for sale on our store: ship to Canada, or ship to USA/International.

Some retailers also sell the part you may need. Use the Find a Retailer link on the left hand side, or directly linked here: CANADA, USA, EUROPE, AUSTRALIA / NEW ZEALAND, and ASIA / AFRICA / MIDDLE EAST.

If you cannot find someone in your area, or are stuck, please contact us using the I'M A CONSUMER form above!

Prefer to talk to a live person? 

Our customer service line is 1-844-ESPRO-CA (1-844-377-7622). Leave a message if you do not reach someone live, and we will return it typically within one business day. 

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